Question 1

Why does Zemers use Stripe?

Accepted Answer

Zemers uses Stripe because payments need to feel secure, familiar, and reliable for both creators and customers. Stripe handles payment processing, customer checkout, and payout infrastructure, while Zemers handles the storefront, products, access, and delivery experience.

Question 2

Do I need Stripe to accept payments on Zemers?

Accepted Answer

Yes. To accept paid orders and receive payouts through Zemers, you need to connect a Stripe account.

Question 3

Can I connect an existing Stripe account?

Accepted Answer

Yes. You can connect an existing Stripe account to Zemers through Stripe Connect. After approval, Stripe redirects you back to Zemers.

Question 4

Can I create a new Stripe account from Zemers?

Accepted Answer

Yes. If you do not already have Stripe, you can start the Stripe onboarding flow from Zemers and create a new connected account.

Question 5

Do I need to paste Stripe API keys into Zemers?

Accepted Answer

No. Zemers uses Stripe Connect, so the connection is handled through Stripe’s secure authorization flow. You do not need to paste API keys manually.

Question 6

What payment types can I use after connecting Stripe?

Accepted Answer

Once Stripe is connected, you can accept payments through Zemers checkout, sell paid products, sell subscriptions or memberships, offer free trials where available, and receive payouts to your linked bank account.

Question 7

How does Stripe help with payment security?

Accepted Answer

Stripe is certified to PCI Service Provider Level 1, which Stripe describes as the most stringent certification level in the payments industry. Stripe also explains that its infrastructure encrypts card numbers with AES-256 and separates decryption keys from card data.

Question 8

Where do payouts go?

Accepted Answer

Payouts are sent to the bank account linked inside Stripe. Zemers does not manually send payouts to your bank; Stripe handles the payout flow after payments are processed.

Question 9

What does Zemers show after Stripe is connected?

Accepted Answer

Inside Zemers, you can see whether Stripe is connected and whether charges and payouts are enabled. This helps you confirm that your checkout can process payments and that your revenue can be paid out.

Question 10

Do I need technical skills?

Accepted Answer

No. You choose whether you already have Stripe or want to create a new account, complete Stripe’s onboarding flow, and return to Zemers when the connection is approved.

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